- OperatorSOFTSWISS platform
- Established2014
- Games7,500+
- CryptocurrenciesBTC, ETH, LTC, USDT, DOGE, XRP, SOL, USDC
1. General betting principles
By placing a bet, you confirm that you have read and accepted the rules that apply to the relevant betting service, market or event. These rules may vary depending on the type of bet, the sport or event involved, the market selected and any specific conditions displayed at the time of betting. If a specific market rule conflicts with a general rule, the specific rule will normally apply to that market.
Players must use their own account and must provide information that is accurate, complete and kept up to date. An account must not be shared with another person, used on behalf of another person or operated for the benefit of someone else. You are responsible for keeping your login details secure and for checking activity carried out through your account.
You must be legally permitted to bet in the place where you are located. Betting is not intended for people who are under the applicable legal age, are prohibited from gambling or are located in a jurisdiction where the relevant service is not lawful or available. You are responsible for understanding and complying with the laws that apply to you, including any restrictions on online betting.
- Only one person may use an individual player account.
- You must not use an account to conceal your identity, location or source of funds.
- You must not place bets for another person or allow another person to place bets through your account.
- You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not attempt to interfere with the website, betting platform, account systems or results data.
- You must follow any account, payment, identity and responsible gambling requirements that apply to the service.
Anonymous Casino may carry out checks where required for security, legal, regulatory or responsible gambling reasons. This may include checking account information, identity, age, location, payment activity and betting behaviour. A bet, transaction or account action may be delayed, restricted, refused, suspended or reviewed while checks are being completed.
2. Placing and accepting bets
Bets must be placed through the available betting interface and are only valid when the platform confirms that they have been accepted. Selecting an outcome or entering a stake does not, by itself, guarantee that a bet has been recorded. You should check the confirmation message, bet slip, transaction history or other account record before assuming that a bet has been accepted.
Before confirming a bet, check the event, market, selection, odds, stake, potential return and any displayed conditions. Once a bet has been accepted, it will generally be binding and cannot be changed or cancelled unless the applicable rules, a specific feature or an authorised decision allows this. A request to cancel a bet is not effective until it has been confirmed through the platform.
Odds and displayed information
Odds may change before a bet is accepted. The odds shown at the time of confirmation are the odds that normally apply to the accepted bet, subject to the correction and settlement rules. Information about fixtures, competitors, prices, statistics and markets may come from third-party sources and may not always be updated immediately. You should rely on the confirmed bet details and the applicable rules rather than an unconfirmed display.
Bet acceptance and rejected bets
A bet may be rejected or returned where a market is closed, suspended or unavailable; where the requested stake or selection cannot be accepted; where an account or payment check is incomplete; or where there is a technical, pricing, trading or administrative issue. A bet that appears in a bet slip but is not shown as accepted should not be treated as a completed bet.
If a bet is accepted in error, including because of an obvious pricing, market, event or system error, Anonymous Casino may correct or void the affected bet in accordance with the applicable rules. An obvious error may include a price that is clearly inconsistent with the market, an impossible selection, a duplicated market or a bet accepted after an event or outcome was already known.
Multiple and related bets
Some selections may be treated as related, incompatible or dependent on one another. The platform may prevent certain combinations or apply specific conditions to them. If a bet contains selections that cannot properly be combined, the affected bet may be rejected, adjusted or settled under the relevant market rules. Any limits or restrictions displayed during bet placement apply to the bet being attempted.
You should not place a bet if you believe the event, market or price is incorrectly displayed. If you notice a possible error after placing a bet, retain the confirmation details and raise the matter through the available support process. A report does not automatically change the status or outcome of a bet.
3. Events, results and settlement
Bets are settled using the official result or result source specified by the relevant market rules. The result may be based on the official governing body, event organiser, competition authority or another recognised source. Media reports, unofficial commentary and live displays may assist with information but do not necessarily determine settlement.
A market may be settled as a win, loss, void, refund or other result depending on its conditions. The meaning of a result can differ between markets. For example, rules may address whether an event must start, whether a minimum period must be completed, how postponements are handled, or whether a result is determined at the end of normal time, including extra time or a tie-break process.
Postponed, abandoned or changed events
If an event is postponed, abandoned, interrupted, relocated, shortened or materially changed, the relevant market rules determine whether bets remain active, are carried forward, are settled using an official decision or are declared void. Different markets connected with the same event may be treated differently. A change to the scheduled time does not automatically mean that every bet is cancelled.
Incorrect results and corrections
Results may be updated if an official source changes or corrects an outcome. If a bet was settled using an incorrect result, Anonymous Casino may amend the settlement and adjust the related account balance. This may include reversing a payment made in error or restoring a stake where a bet should have been void. Corrections are made in accordance with the market rules and available event information.
Dead heats, ties and special outcomes
Where two or more competitors share an official placing, dead-heat rules may apply. These rules can affect the stake or return and may differ according to the market. Tie, draw, no-result, disqualification and abandoned-event outcomes are settled according to the conditions displayed for that market. Players should review those conditions before confirming a bet.
- The official result is generally used rather than an early or informal announcement.
- A later disqualification, appeal or rule change may affect settlement where the market rules allow it.
- Markets may be settled separately even when they relate to the same event.
- A void bet normally returns the applicable stake, subject to the relevant rules.
- A bet cannot be settled as a win solely because the selection appeared likely to succeed before the official result.
Settlement information shown in your account should be checked carefully. If you believe a bet has been settled incorrectly, provide the bet reference and relevant details through the available support channel as soon as possible. Reviews may require checking the event rules, official results, account records, platform logs and any applicable correction notices.
4. Account safety and responsible betting
Betting should be treated as entertainment, not as a way to make money or solve financial problems. Only bet with money you can afford to lose, set a budget before you start and avoid chasing losses. Never bet with borrowed money, money needed for living expenses or funds that belong to another person.
- Set personal time and spending limits before betting.
- Take regular breaks and avoid betting when upset, tired or affected by alcohol or other substances.
- Do not increase stakes to recover losses.
- Keep gambling separate from household expenses and financial commitments.
- Use available account controls, time-outs, deposit controls or self-exclusion options where appropriate.
- Ask for support if betting is becoming difficult to control.
You must tell Anonymous Casino if another person may have accessed your account or payment method. Change your password promptly and use any available security controls. Anonymous Casino may pause activity where there are concerns about account security, unusual behaviour, unauthorised access or compliance with applicable requirements.
Technical issues and service interruptions
Internet connections, devices, software, data feeds and payment systems can experience interruptions or delays. You are responsible for checking that a bet has been accepted before relying on it. If a technical issue causes a bet to be duplicated, recorded incorrectly or accepted outside the intended conditions, the affected activity may be investigated and corrected under the applicable rules.
Questions, reviews and disputes
If you have a question about a bet, first review the confirmation, market rules and account history. If the issue remains unresolved, use the available support process and include clear information such as the relevant bet reference, event, market, date and reason for your request. Do not send passwords or unnecessary sensitive information.
Complaints are reviewed using the information available in the account, betting records, platform logs, event data and applicable rules. A review may take longer where information must be confirmed with an external result source or where identity, security or legal checks are required. The outcome of a review will be based on the rules that applied when the bet was accepted.
These Betting Rules are general information and do not replace the full Terms and Conditions or any specific market conditions shown on the platform. Anonymous Casino may update its rules from time to time. The version available when a bet is placed will generally apply, subject to corrections required by law, security, technical issues or an official change to the relevant event or result.
